Financials & Reports | Help Center | Tuvy

Real-world use case

Industry: Beauty & Wellness

The problem

The business wants a 50% deposit to cut no-shows, without losing the 2.9% card fee.

How to configure it in Tuvy

The business wants a 50% deposit to cut no-shows, without losing the 2.9% card fee.
Service Name: Passing on Stripe Fees
Payments and fees are under Settings, then Billing and Payments. Connect Stripe, set the deposit, and choose who pays the card fee.
Go to Settings, then Billing and Payments.
Set Global Deposit Requirement to 50%.
Under Fee Routing, select Pass transaction fees to client.
Deposit Rules: full payment, a percentage, or a flat deposit.
Fee Routing: absorb the card fee, or add it to the checkout total.
Cancellation Windows: keep the deposit if the client cancels inside the window.
Connect Stripe, then set the deposit and who pays the card fee.
Passing the fee to the client is common in New Zealand.
Clients pay the 2.9% surcharge at checkout, and the 50% deposit still applies.

The result

Clients pay the 2.9% surcharge at checkout, and the 50% deposit still applies.

1
The business wants a 50% deposit to cut no-shows, without losing the 2.9% card fee.
2
Service Name
Passing on Stripe Fees
3
Payments and fees are under Settings, then Billing and Payments. Connect Stripe, set the deposit, and choose who pays the card fee.
4
Go to Settings, then Billing and Payments.
5
Set Global Deposit Requirement to 50%.
6
Under Fee Routing, select Pass transaction fees to client.
7
Deposit Rules
full payment, a percentage, or a flat deposit.
8
Fee Routing
absorb the card fee, or add it to the checkout total.
9
Cancellation Windows
keep the deposit if the client cancels inside the window.
10
Connect Stripe, then set the deposit and who pays the card fee.
11
Passing the fee to the client is common in New Zealand.
12
Clients pay the 2.9% surcharge at checkout, and the 50% deposit still applies.