Welcome to the Tuvy Pilot! Full public launch coming soon.Welcome to the Tuvy Private Pilot! We are currently testing with a select group of local businesses. Full public launch coming soon!
Help Center
Step-by-step guides for vendors, clients, and staff. Choose your role below or search for a topic.
For Vendors
Guides for setting up and running your business on Tuvy.
For Clients
Guides for booking services, using discount/promos, and managing payments.
For Staff
Guides for staff members managing schedules, bookings, and attendance tasks.
Start with the most common help topics for this audience.
Vendor guide
Your profile is your digital shopfront. Set business details, location, hours, and photos so you look professional.
Vendor guide
Tuvy adapts to you. Appointments, classes/sessions, and events each use a different scheduling mode.
Vendor guide
Offer options like Short vs Long hair, or 30 vs 60 min lessons—without creating separate services. Grow & Pro plans.
Browse by category if you already know the area you need help with.
Create, edit, and publish offerings — including payment fees, deposits, and rebooking cycles.
0 guides
Manage team members, service assignments, Staff Earnings, timetables, and leave.
0 guides
Connect Stripe or Worldline, set pass-through fees, and review payment transactions.
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Manage your business profile, GST, notice policies, Client Forms, locations, hours, and holiday closures.
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Create promotion rules with promo codes or auto-applied standard, bundle, and volume discounts.
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View client or student records, Retention Hub, quotes, and booking history.
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View, filter, update, and manage bookings — including deposits and schedule changes.
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View assigned services and bookings, and create bookings from the calendar.
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Mark who attended recurring classes and sessions using filters and bulk actions.
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Review revenue, booking trends, and performance charts for your business.
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View your Tuvy plan, upgrade or change subscription, and understand plan limits.
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Send updates to ticket holders and event clients for one-time services.
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Contact support for account issues or questions not covered in these guides.