Locations & Mobile Services | Help Center | Tuvy

Real-world use case

Industry: Beauty & Wellness

The problem

Staff need time to drive between appointments, but the online calendar keeps allowing back-to-back bookings in different suburbs.

How to configure it in Tuvy

Staff need time to drive between appointments, but the online calendar keeps allowing back-to-back bookings in different suburbs.
Service Name: Drive-Time Buffers at Mobile Car Detailing
Locations and mobile travel are under Settings, then Locations. Use a shop address, or set a driving zone for a team that travels to the client.
Open Settings, then Locations, and select Mobile Service Area.
Enter a default 45-minute buffer so travel time is blocked on the roster.
Set the maximum travel radius to 25 km from the CBD.
Physical Branches: list more than one salon or clinic address so clients can choose where to come.
Mobile Service Radii: set the area you are willing to travel.
Travel Buffers: driving time is added between mobile appointments on the calendar.
Go to Settings, then Locations.
Add a physical address, or turn on Mobile Services.
For a mobile business, set the radius and the travel buffer.
You can charge a Mobile Callout Fee based on how far the client is from your base.
Roster gaps protect driving time, clients outside the zone cannot book, and the team arrives on time.

The result

Roster gaps protect driving time, clients outside the zone cannot book, and the team arrives on time.

1
Staff need time to drive between appointments, but the online calendar keeps allowing back-to-back bookings in different suburbs.
2
Service Name
Drive-Time Buffers at Mobile Car Detailing
3
Locations and mobile travel are under Settings, then Locations. Use a shop address, or set a driving zone for a team that travels to the client.
4
Open Settings, then Locations, and select Mobile Service Area.
5
Enter a default 45-minute buffer so travel time is blocked on the roster.
6
Set the maximum travel radius to 25 km from the CBD.
7
Physical Branches
list more than one salon or clinic address so clients can choose where to come.
8
Mobile Service Radii
set the area you are willing to travel.
9
Travel Buffers
driving time is added between mobile appointments on the calendar.
10
Go to Settings, then Locations.
11
Add a physical address, or turn on Mobile Services.
12
For a mobile business, set the radius and the travel buffer.
13
You can charge a Mobile Callout Fee based on how far the client is from your base.
14
Roster gaps protect driving time, clients outside the zone cannot book, and the team arrives on time.