Industry: Beauty & Wellness

Managing Peak Traffic at Nail Haven Salon

The problem

The morning rush is chaotic. Walk-ins arrive, staff are checking in, and online bookings are streaming in, causing scheduling clutter.

How to configure it in Tuvy

• The morning rush is chaotic. Walk-ins arrive, staff are checking in, and online bookings are streaming in, causing scheduling clutter.
• Service Name: Managing Peak Traffic at Nail Haven Salon
• Dashboard Home is the default screen when you open the Vendor Dashboard. It shows today’s agenda, who is on shift, and quick check-ins.
• Keep Dashboard Home pinned on the reception iPad.
• Use the Quick-Check In buttons next to Today’s Agenda to mark clients as arrived.
• Watch the Pending Action Feed and approve or reschedule new bookings from there.
• Today’s Agenda Feed: a timeline of active sessions, color-coded by the staff member assigned.
• Real-time Metrics: today’s sales, how many staff are on the roster, and the booking fill rate.
• Action Alerts: pending walk-ins, expiring quotes, and classes that still need a staff member.
• Open the Vendor Dashboard. Dashboard Home is the first view.
• Check Unscheduled Tasks for bookings that still need a room or a therapist.
• Read the Revenue Ticker for deposits already paid and payments still to collect on site.
• Leave the browser tab open on the front-desk tablet. The agenda refreshes when a checkout is completed.
• Hover a client’s initials to see their mobile number and intake notes.
• The salon processed 40 clients on Saturday with no double-bookings and no reception bottleneck.

The result

The salon processed 40 clients on Saturday with no double-bookings and no reception bottleneck.